An Optimal Operating Policy for a Variable Channel Queue
نویسنده
چکیده
Motivated by the problems encountered in the operation of the front end of a grocery store, a queuing model is formulated for a variable channel queuing system. A cost structure is superimposed over the queuing model and after examining the customer jockeying properties of the system, an optimal operating policy is generated. The practical aspects of the generation and implementation of an optimal operating policy are discussed and a numerical example is given.
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